Early help support

Northamptonshire Children's Trust complies with data protection legislation (the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and is registered as a 'Data Controller' (Reg. No ZA781861).

Who we are

Northamptonshire Children's Trust provides services on behalf of Northamptonshire County Council in the following areas:

  • Adoption and Fostering
  • Help and Protection for Children
  • Early Help and Targeted Prevention
  • Special Educational Needs and Disability
  • Youth Offending Service in a partnership arrangement.

The Early Help Support Service is working to improve the lives of children and families through the national Troubled Families Programme.

Sharing information with partners

We will share information with partners to inform and improve the services offered to families in Northamptonshire. All information will be processed under strict protocols in accordance with the Data Protection Act 2018 and other relevant legislation. All information will be held securely and shared only on a need to know basis to support families with most need. Any families receiving targeted support will be contacted by their lead professional.

The Early Help Support Service is required to share information with the Department for Communities and Local Government (DCLG) for evaluation and research. This includes both those families as assessed as meeting the criteria and those who have participated. This will help the government and local services to understand if the programme has been effective in improving outcomes for families.

A data agreement is in place that ensures:

  • the data can only be used for carrying out research
  • the linked data cannot be used to make decisions about individuals and is anonymised so individuals and families
    cannot be identified from any published reports
  • the linked personal data will not be shared with or made available to the local authority or any other public agency
  • all data is transferred, handled and stored in accordance with the Data Protection Act
  • appropriate measures are in place to prevent unauthorised use of the data
  • the data is destroyed after five years

Your rights

Under GDPR you have rights which you can exercise free of charge which allow you to:

  • know what we are doing with your information and why we are doing it
  • ask to see what information we hold about you (subject access request)
  • ask us to correct any mistakes in the information we hold about you
  • object to direct marketing
  • make a complaint to the Information Commissioners Office
  • withdraw consent at any time (if applicable as this will not be possible in certain circumstances)

Depending on our reason for using your information you may also be entitled to:

  • ask us to delete information we hold about you (if applicable) have your information transferred electronically to yourself or to another organisation
  • object to decisions being made that significantly affect you
  • object to how we are using your information
  • stop us using your information in certain ways

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties which will override the requirements of the GDPR. Please note, your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals' rights under GDPR.

We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud. For further information see the National Fraud Initiative webpage.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Requesting access to your personal information

Under data protection legislation, parents, carers and children have the right to request access to information that we hold on them. To make a request for your personal information please contact:

FOI/Data Protection Team
Northamptonshire County Council
One Angel Square
Northampton
NN1 1ED

Email: Dataprotection@northamptonshire.gov.uk

Phone: 01604 368 360

If you have a concern about the way we are collecting or using your personal information, you should raise your concern with us in the first instance. GDPR also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted on 03031 231 113. Or see the ICO Website for further details.

Contact us

If you would like to discuss anything in this Privacy Notice please contact:

Data Protection Officer
Northamptonshire Children's Trust
One Angel Square
Northampton
NN1 1ED

Email DataProtectionO@nct.co.uk