How to report a safeguarding concern
If a child is in immediate danger, left alone or missing, you should contact the police and / or an ambulance using
999.
If there is no immediate danger, but you are concerned about a child's welfare, please report your concern to our Multi-Agency Safeguarding Hub (MASH). This details how to report a concern if you're a child, parent, carer, or professional and what happens after.
Report a concern
General enquiries
We are open Monday to Friday 9am to 5pm, excluding bank holidays.
Use our online form:
Make a general enquiry Or telephone our Customer Service Centre on 0300 126 1000.
(Phone number charged at local rate and inclusive mobile phone minutes can be used)
Your feedback on our services
Please tell us if you are happy with the service you have received; or if not, why not? We want to know what you think. We want to use your views and suggestions and learn from your experiences as our customer, so we can improve and develop our services.
Make a compliment, comment or complaintMedia enquiries
If you are a reporter, please contact the media relations team:
Email
communications-team@northamptonshire.gov.uk
Address
You can contact Northamptonshire Children's Services Trust Limited at the following address:
One Angel Square
Angel Street
Northampton
NN1 1ED